"Acceli helped us modernize our legacy platform and implement AI-powered domain suggestions. The transition was seamless, and our users immediately noticed the improved experience. Highly recommended for any serious tech project."
Chatbot for Business
Chatbot Development for Business
Build custom chatbots and virtual assistants that answer customer questions 24/7, reduce support workload, and improve customer experience. Integrated with your existing systems.
Customer Support Automation
Knowledge Base Integration
Workflow Routing
Multi-language Support
<3 sec
Average Response Time
24/7
Availability
60%
Support Cost Reduction
Why Businesses Need a Chatbot
A chatbot is no longer a luxury, but a practical tool that helps provide better service, reduce costs, and keep customers satisfied.
- Respond to customers instantly, even at night and on weekends
- Reduce customer support workload so your team can focus on complex cases
- Provide consistent service quality around the clock - chatbot never gets tired or makes mistakes
- Increase sales with proactive guidance and recommendations
- Collect valuable feedback and data to improve customer experience
- Integrate customer service with CRM, ERP, and other systems
Customer Service Chatbot
24/7 Support
Unlimited Scalability
Automated Responses
Typical Chatbot Use Cases
Examples of solutions we have built for clients:
Customer Support Chatbot
Answers frequently asked questions, routes complex cases to humans, and is available 24/7.
Sales & Advisory Bot
Helps customers choose products, answers questions, and guides them to purchase. Collects contact information and qualifies leads.
Internal Knowledge Bot
Helps employees find information from company documents, guides, and databases using natural language.
Booking & Order Bot
Manages bookings, orders, and appointment scheduling automatically, integrated with calendars and systems.
Onboarding & Training Bot
Guides new employees or customers step-by-step through processes and answers questions in real-time.
Feedback & Survey Bot
Collects feedback naturally during conversation, analyzes responses, and creates summaries.
How We Develop Chatbots
We start from your business problem and customer journey. We test the solution with real users before deployment.
1
Discovery & Use Case Mapping
We identify which questions and cases the chatbot should handle. We define success metrics.
2
Conversation Flow Design
We design conversation scenarios, tone of voice, and escalation logic. We test different approaches.
3
Prototype & Testing
We build the first working version and test it with real users. We gather feedback.
4
Integrations & Knowledge Base
We connect the chatbot with your systems (CRM, ERP, website) and load the knowledge base.
5
Deployment & Optimization
We launch the chatbot, monitor quality, and continuously improve based on results.
What You Get
The result is a working chatbot customized to your needs and integrated with your systems.
- Custom chatbot with your brand and tone
- Integration with existing systems (CRM, website, etc.)
- Knowledge base from your company documents and information
- Conversation analytics and reports
- Escalation to human support when needed
- Continuous optimization and improvement
- Training and documentation for your team
Why Choose Acceli
We focus on practical solutions that solve real problems and deliver measurable results.
Business-First Approach
We start from your business problem, not technology. Chatbot is a tool to achieve your goals.
Rapid Prototyping
First working chatbot in 2-4 weeks to quickly validate the idea.
Measurable Results
We define success metrics from the start and continuously monitor chatbot impact.
Secure Deployment
We ensure data protection, testing, and quality control at every stage.
Technologies & Integrations
We use modern AI technologies and integrate with your existing systems.
OpenAIClaudeGPT-5LangChainRAGVector DBPineconen8nMakeREST APIWebhooksSalesforceHubSpotZendesk
OpenAI + Your Systems = Smart Chatbot
Frequently Asked Questions
Get in touch
We want to cover all your web development needs so you can focus on building and growing your business.
What to expect
- Response within 24 hours
- Free initial consultation
- Detailed project proposal
- No obligation to proceed